Are all products Ready-to-wear?
No, all of our European suit pants are left extra long with raw hems, this is to encourage correct alteration of pant length to fit you perfectly! Suit pants bought online often are all left long and customers wear them as is, we do not encourage this at Dyonsu and sincerely request that if you are looking to purchase a suit, you take the time to have the pants altered to fit your body. No two bodies are the same and the clothing you wear should reflect that! That said, excluding suit pants, all other products are ready-to-wear!
Can Dyonsu alter clothing before posting?
No, unfortunately we are not offering any alteration services to online orders that will be posted. This is due to a 7-day return policy on all online orders. Once a garment has been altered, it is unique to your body and cannot be sold to anyone else!
How do I alter garments I buy from Dyonsu?
If a garment should require altering, visiting your local tailor cannot be recommended enough. If you would like some advice on tailoring or how to find a tailor don’t hesitate to message us here on our website.
I’ve made a mistake on my order, what do I do?
If it is an urgent matter, give us a call during Dyonsu’s open hours. Alternatively send us and email explaining the situation or message us here on our website!
Do you offer lay-bys?
Yes! If a customer would like to place an item on lay-by with us just get in contact with all the information of the product you would like to lay-by. We will write up an on-going invoice that will allow you to pay for an item over an agreed amount of time.
